UPI services restored, monitoring situation closely: NPCI
UPI Faces Intermittent Technical Issues, NPCI Monitors Situation
The National Payments Corporation of India (NPCI) announced late Saturday night that the Unified Payments Interface (UPI) has been stable since late afternoon, and they are continuing to monitor the situation closely.
Earlier in the day, around noon, the payments interface experienced “intermittent technical issues,” causing transaction declines across several banks and platforms.
NPCI is currently facing intermittent technical issues, leading to partial UPI transaction declines. We are working to resolve the issue, and will keep you updated.
We regret the inconvenience caused.
— NPCI (@NPCI_NPCI) April 12, 2025
Recent UPI Outages
Saturday’s disruption marks the second such occurrence in April. This is in addition to the interruption on April 1, when banks and payment platforms experienced procedural issues due to technical adjustments related to the financial year’s end.
The other outage occurred on April 2, where users of some banks’ UPI payments server experienced brief latency. In both prior instances, services were eventually restored.
User Reports on Downdetector
Downdetector, a website that monitors outages based on user reports, indicated that the issue was first observed around 11:30 a.m. The number of reports peaked around 1 p.m., with approximately 2,400 people reporting inconvenience. Reports began to decrease around 3 p.m.
Outage monitoring website Downdetector – that relies on self-reporting of such occurrences from concerned users, pointed to the outage first being observed around 11:30 a.m. The numbers peaked around 1 p.m. by when about 2,400 people had reported about experiencing inconvenience. The reports however start shrinking around 3 p.m.